Privacy Policy

Jen Dugard, MumSafe™ and all its associates respect your privacy and is committed to protecting the personal information you share with us via our website, [www.jendugard.com], and any services provided through our platform hosted by Kajabi, LLC.

This policy outlines how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Who We Are

This website is operated by MumSafe™, which provides education and professional development services for fitness professionals and resources for mums. Your use of our website and services is also subject to Kajabi’s [Terms of Service](https://newkajabi.com/policies/terms/) and [Privacy Policy](https://newkajabi.com/policies/privacy/).

2. Information We Collect

We may collect both personal and non-personal information, including:

Personal information (e.g. name, email address, contact number, demographics, preferences) provided voluntarily through forms, downloads, surveys, or communications.
Non-personal information such as IP address, browser type, and operating system collected automatically to improve your online experience.

We do not automatically collect personally identifiable information unless you voluntarily submit it.

3. How We Use Your Information

We use your personal information to:

* Provide, manage, and improve our services
* Respond to inquiries and requests
* Deliver newsletters, offers, and updates (only if opted in)
* Conduct research and analysis to improve our offerings
* Comply with legal obligations

We do not sell or lease your personal information to third parties. We may share your information with trusted service providers or partners who support our business operations.

4. Your Choices & Opt-Out

You may opt out of receiving communications from us at any time by:

* Following the unsubscribe link in our emails
* Contacting us at [email protected]](mailto:[email protected])with the subject line "Unsubscribe"

You can also request to review, correct, or delete your personal information by contacting us at the same address.

5. Cookies and Tracking Technologies

MumSafe™ uses cookies to:

* Save login and preference details
* Track affiliate referrals
* Improve site functionality

You can disable cookies via your browser settings, though this may impact site performance.

Kajabi-specific cookies include:

| Cookie | Name | Purpose |
| -------------- | --------------------- | -------------------------- |
| \_kjb\_session | Kajabi session cookie | Tracks admin login |
| kjba | Affiliate token | Tracks affiliate referrals |
| \_abv | Admin bar visibility | Tracks admin bar status |

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6. Data Transfers & Storage

As our site is hosted by Kajabi, your data may be stored on servers located outside Australia, including the United States. We ensure all third-party providers adhere to adequate data protection standards.

7. Children Under 16

We do not knowingly collect information from individuals aged 16 and under. If we become aware of such collection, we will delete the information immediately.

8. Third-Party Content & Links

This policy applies only to MumSafe™'s processing of data. If you interact with third-party content or links via Kajabi or other sites, please review their privacy policies separately.

9. Bulletin Boards & Public Forums

If you post personal information on forums or chat areas, you do so at your own risk. MumSafe™ is not responsible for how others may use this information.

10. Your Rights (including under GDPR & CCPA)

You may request:

* Access to the data we hold about you
* Correction of inaccurate information
* Deletion of your account or data
* Restrictions on how your data is used

Please contact [[email protected]](mailto:[email protected]) with appropriate subject lines (e.g., “Delete My Information” or “Privacy Request”).

11. Data Security

We take reasonable steps to protect your personal information through technical, physical, and administrative safeguards. However, no method of transmission is 100% secure, and you use the site at your own risk.

12. Changes to This Policy

This policy may be updated from time to time. All changes will be posted on this page, and your continued use of the site indicates your acceptance of the revised terms.

13. Contact Us

For any questions, complaints, or concerns related to your privacy or this policy, please contact:

Email: [[email protected]](mailto:[email protected])
Subject lines:

* “Privacy Request”
* “Delete My Information”
* “Personal Information Review Request”

14. Legal Disclaimer

This privacy policy is provided for informational purposes only and does not constitute legal advice. You should seek advice from a qualified legal practitioner if you require specific legal guidance.

Privacy Policy

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